How long is shipping?
5-7 business days but due to Covid-19 we may experience long shipping time 
How long is processing time?
Processing time is 3-5 days 
What are your hours of operations?
8 am to 6pm 
How can we contacted Trinity Virgin Hair Company?
We can be contacted via email at trinityvirginhaircompany@gmail.com
What is your refund policy? 
There are absolutely no refunds or exchanges?
What if my package is lost or stolen?
We are not responsible for lost or stolen packages. 

What is virgin hair?
The term virgin refers to hair that has been untouched by chemical process such as dyes, perms, and relaxers. 

How is length measured? 
Body wave , loose wave , and deep wave are measured when hair is pulled straight 
Can the extensions be colored?
Yes the hair can be colored 
we recommend you let a professional color treat your hair.